Customer Lounge
Voice of Customers
- QIs parking available?
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A
Rooftop parking and underground parking are available.
- QHow much is the parking fee?
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A
The same applies to both the rooftop parking lot and the underground parking lot: 3,000 won for the first 30 minutes and 1,000 won for every 15 minutes after that.
- QAre there any restaurants in the building?
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A
On the 6th floor of the B-wing of the Dongdaemun Shopping Complex, you can find the Greenteria Food Court operated by CJ and other specialized brand restaurants.
Also, on the 5th floor of the N-wing, you can select from 11 restaurants offering a wide range of menus including Korean, Chinese, and Western foods and snacks.
- QHow can I report lost articles or issues of inconvenience?
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A
- Lost articles: You can report lost articles to security office on the B1F level of the A-wing, We will contact you as soon as your article is found.- Reporting inconveniences: Tel: 02-2262-0113
- QAre there any banks or ATMs in the building?
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A
- Banks: Shinhan Bank and Hana Bank on the 2F level of the N-wing
- ATMs: On the 6F level of the B-wing, near the restrooms (Shinhan Bank), on the 5F of the C-dong building (Hana Bank), on the 5F of the N-dong building, in the restaurant zone (KB Kookmin Bank)
- QCan I have a cash payment receipt issued? Or can I make a purchase with a credit card?
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A
Cash receipts can be issued and purchase can be made using credit card.