DONGDAEMUN SHOPPING COMPLEX

Customer Lounge

Voice of Customers

Customer’s Suggestions

Please share your valuable feedback, including suggestions,
recommendations and new ideas
about the Dongdaemun Shopping Complex

Contact e-mail

marketing@dongsungin.com

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Inquiries *	Suggestionsrecommendations of excellent storesnew ideasetc.
Name *
Contact *
E-mail *
Subject *
Contents *
Auto-registration blocking text *	* Enter the code on the left to prevent auto-registration. [Refresh]

Consent for the use of personal information

■ Items of personal information to be collected
The company collects the following personal information to be used for membership registration, consultation, service requests, etc.
◇ Information to be collected: Name of the company, name of the person in charge of the contact, phone number, fax number, e-mail, subject, contents, cookie
◇ Method of collecting personal information: Homepage (request for consultation) 

■ Purpose of the collection and use of personal information
The Company uses the collected personal information for the following purposes.
◇ Implementation of a contract for service provision, settlement of fees according to service provision
Provision of contents, handling of inquiries and complaints

■ Period of retention and use of personal information
As a principle, the information shall be destroyed without delay after the purpose of collecting and using the personal information is achieved. However, if it is necessary to retain certain personal information in accordance with the relevant laws and regulations, the Company shall retain the member information for a certain period of time as stipulated by the relevant laws and regulations.
- Items of information to be retained: Name, ID, payment record, order information, delivery information
-  Grounds for retention: To avoid confusion when using the service
-  Retention period: 5 years. If it is necessary to retain certain personal information in accordance with the relevant laws and regulations, including the Commercial Act, Act On Consumer Protection in Electronic Commerce, etc., the Company retains the member information for a certain period of time as stipulated by the relevant laws and regulations. In cases such as this, the Company shall use the retained information only for the purpose of retention, and the retention period shall be as follows.
- Records on contracts or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records on payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce, etc.)
- Records of consumer complaints or resolution of dispute: 3 years (Act on Consumer Protection in Electronic Commerce, etc.)

Consent for the use of personal information